Page:What is Crisis.pdf/7

 {| class="zero-to-ten-scale" !0 !10 !Very Functional !Totally Dysfunctional
 * + Assessment of Client’s Emotional State
 * Client is in distress but it is at a manageable level. Normal activities are not affected.
 * Client is over-whelmed by distress, which is seriously affecting their ability to make rational decisions, care for themselves or others.
 * }
 * }

The other level of assessment, which occurs simultaneously, is the assessment of “emergency risk”. How likely is it that the caller will harm themselves or a third party? When, during a call, Volunteer Manual/Section 3/REV 07/07/14