Page:United States Statutes at Large Volume 106 Part 2.djvu/401

 PUBLIC LAW 102-375 —SEPT. 30, 1992 106 STAT. 1281 complaints, to improve the quality of care and life of residents, to protect the health, safety, welfare, and rights of residents, and to remove the barriers; ''(2) analyze, comment on, and monitor the development and implementation of Federal, State, and local laws, regulations, and other government policies and actions that pertain to long-term care facilities and services, and to the health, safety, welfare, and rights of residents, in the State, and recommend any changes in such laws, regulations, and policies as the Office determines to be appropriate; "(3)(A) provide such information as the Office determines to be necessary to public and private agencies, legislators, and other persons, regarding— "(i) the problems and concerns of older individuals residing in long-term care facilities; and "(ii) recommendations related to the problems and concerns; and Commissioner, the chief executive officer of the State, the State ^formation. legislature, the State agency responsible for licensing or certify- ing long-term care facilities, and other appropriate governmental entities, each report prepared under paragraph (1); ''(4)(A) not later than 1 year after the date of the enactment of this title, establish procedures for the training of the representatives of the Office, including unpaid volunteers, based on model standards established by the Associate Commissioner for Ombudsman Programs, in consultation with representatives of citizen groups, long-term care providers, and the Office, that>- "(i) specify a minimum number of hours of initial training; "(ii) specify the content of the training, including training relating to— "(I) Federal, State, and local laws, regulations, and policies, with respect to long-term care facilities in the State; "(II) investigative techniques; and "(III) such other matters as the State determines to be appropriate; and "(iii) specify an annual number of hours of in-service training for all designated representatives; and "(B) require implementation of the procedures not later than 21 months after the date of the enactment of this title; "(5) prohibit any representative of the Office (other than the Ombudsman) from carrying out any activity described in subparagraphs (A) through (G) of subsection (a)(3) unless the representative— "(A) has received the training required under paragraph (4); and "(B) has been approved by the Ombudsman as qualified to carry out the activity on behalf of the Office; "(6) coordinate ombudsman services with the protection and advocacy systems for individuals with developmental disabilities and mental illnesses established under—
 * (F) providing policy, regulatory, and legislative recommendations to solve identified problems, to resolve the
 * (B) make available to the public, and submit to the Public

�