Page:The Post Office of India and its story.djvu/74

52 of the rag which has been received under the name of a new Paquin gown and for which I apparently was held personally responsible. "I never imagined that the Post Office could lend its assistance to such disgraceful swindling," once wrote an indignant lady who had suffered in this way and who was told that the Department could not possibly adjudicate on the quality of the goods received by her, that the Department was only in the position of carriers and that she must settle her dispute with the sender.

The value-payable system suffers chiefly from the firm belief in Providence which is so deeply engrained in the Eastern mind. Although strictly forbidden by the rules of the Post Office, the small trader sends out numbers of articles by value-payable post to persons who have not given any orders for them, trusting that some of them will be accepted by a confiding public, and, strange to say, he manages to do a certain amount of business in this way. On the other hand, many people are quite ready to order things from shops which they hope to be able to pay for upon arrival, but, unfortunately for the firms that supply them, these hopes are often not fulfilled. The Indian schoolboy, who is very like all other schoolboys in the world in this respect, is specially tempted by the flashy catalogues issued by the cheap Calcutta firms, and when, in the enthusiasm of the moment, he orders a five rupee watch, it doesn't follow that he has the money or is even likely to have it; but his self-esteem is satisfied by the mere issue of the order and, as for his ability to pay when the time comes, it lies on the knees of the gods. The result of this trait in Eastern character is that about 20 per cent of the value-payable articles posted are returned to the senders.