Page:Roy Ralph Hottman - Practical Collection Procedure (1923).pdf/108

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You have disappointed me. I expected a reply to my recent letter regarding payment of our account for $365.82.

Our uniform terms of 2%-10 days, net 60 days, are not severe—on the contrary, they are very liberal—and we have established these terms because we appreciate the fact that it makes it easier for our customers to do business. Also under such liberal terms, responsible merchants are careful to maintain their credit in every particular.

Will you not mail us your check at once? Or, if that is not possible today, will you not send us at least a part pay- ment and we can then arrange for further part payments, if that will make it easier for you? I am enclosing a return envelope and trust you will not further jeopardize your credit by neglecting this comparatively small account.

Very truly yours,
 * Credit Manager.



We wrote you on the 18th to send us remittance for our ac- count of $44.00, but so far have not heard from you.

The account is now overdue, and as we feel sure it is not your intention to have any bills go unpaid beyond their due date, we are again bringing it to your attention.

Your prompt response to this letter will be greatly appre- ciated.

Can we have the pleasure of serving you in any way?

Very truly yours,
 * Credit Manager.



Our letter of Nov. 18th, regarding our account of $282.0 00, apparently remains unanswered as we have so far received no word from you, although the account is overdue.

You as a business man, know the necessity of insisting upon adherence to agreed dates of payments. In our own business we can extend first hand service to our customers only as long as we can obtain punctual payments of accounts when due.