Page:Improper Collection, Retention, Use and Storage of Personal Data of Residents and Visitors by Property Management Companies.pdf/10

  Residents' personal data should be treated as important assets of property management bodies, and all personal data collected should be kept safely and processed carefully; staff awareness or sensitivity as regards the protection of residents' personal data should be enhanced, by applying the concept of privacy protection to the staff's daily work routine and providing training based on the needs of relevant staff so that they will properly process residents' personal data.

Policies and guidelines on processing personal data should be reviewed and updated on a regular basis, and through proactive communication, staff should be made to understand the personal data privacy issues they may encounter at work, and provided with effective and professional solutions and knowledge; staff's routine work procedure should be monitored effectively to help them better understand the requirements of the Ordinance, so as to create a work environment and a mode of operation which protect personal data privacy.  