Page:Hine (1912) Letters from an old railway official.djvu/96

 the greater respect to be given his higher rank. To the general offices, and to co-ordinate units, the superintendent is an essential head of a component unit who must not be ignored. Therefore, since there is an implied obligation for the superintendent to answer superior authority himself, all communications from superior and co-ordinate authority are addressed impersonally, “Superintendent.” A railway is so extensive that the superintendent should spend at least half the time out on his division. In his absence the chief of staff is allowed to communicate with the general offices and other divisions in his own name, but “for the superintendent.” The superintendent may answer from the road himself, but in any case the general offices know who has really taken action. Going down on the division any assistant may sign, subject to review by the chief of staff. Going up to higher authority only the superintendent or his chief of staff may sign. The rights of the individual assistants are preserved by permitting any one to go on record to the general offices when he so desires. He writes his letter, addresses it “Assistant Superintendent,” and takes it to either the superintendent or chief of staff and requests that it be