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, Third Edition A request for expedited service should be submitted to RRCS using the contact information specified in Section 2403 along with the appropriate fee.

RRCS may deny a request for expedited service if the request is not sufficiently justified or if RRCS is unable to process the request due to limited staff resources. If there are questions or issues that prevent RRCS from providing expedited service, it will notify the requesting party promptly after the request is received.

241 1 .3 Fees for Expedited Service

The requesting party must pay an additional fee for expedited service, which will be added to the fee for the primary service provided by the staff of RRCS. The additional fee must be paid for each service for which expedited service is requested and granted.

The current fee for an expedited search report is set forth in the Office's fee schedule under the heading "Searches of Records: Expedited report (surcharge per hour for first two hours plus $200 per hour base fee]" (www.copyright.gov/docs/fees.html).

The current fee for obtaining certified or uncertified copies of the Office's records on an expedited basis is set forth under the heading "Retrievals and Copies of Records: Surcharge for expedited retrievals, certification, and copying ($/hr)" (www.copyright.gov /docs/ fees.html).

For information concerning the methods for paying this fee, see Chapter 1400, Sections 1403.4 and 1403.5.

2412 Services Provided to Other U.S. Government Agencies

The United States government and any of its agencies, employees, or officers are expected to pay all fees prescribed by the Copyright Act, although the Register of Copyrights has the discretion to waive these fees in occasional or isolated cases involving relatively small amounts. 17 U.S.C § 708(c). A request for a waiver of fees should be made in writing and should be submitted along with the request for service.

2413 Denial of Service and Appeals

The U.S. Copyright Office may deny a request for service for one or more of the following reasons:

• The requesting party is not authorized to inspect or obtain copies of the requested record.

• The requested record is not subject to viewing, inspection, or copying.

• The Office has not retained the requested record.

• The request would place undue hardship on the Office.

If the Office determines that the service cannot be provided, it will notify the requesting party in writing or by telephone and will explain the reasons for its decision.

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