Page:Consumer Protection (Fair Trading) Act 2003.pdf/20

20 :(d) Financial Advisers Act (Cap. 110);
 * (e) Insurance Act (Cap. 142);
 * (f) section 28 of the Monetary Authority of Singapore Act (Cap. 186);
 * (g) Money-changing and Remittance Businesses Act (Cap. 187);
 * (h) Moneylenders Act (Cap. 188);
 * (i) Pawnbrokers Act (Cap. 222);
 * (j) Securities and Futures Act (Cap. 289).

SECOND SCHEDULE Section 4(d) SPECIFIC UNFAIR PRACTICES 1. Representing that goods or services have sponsorship, approval, performance characteristics, accessories, ingredients, components, qualities, uses or benefits that they do not have.

2. Representing that goods or services are of a particular standard, quality, grade, style, model, origin or method of manufacture if they are not.

3. Representing that goods are new or unused if they are not or if they have deteriorated or been altered, reconditioned or reclaimed.

4. Representing that goods have been used to an extent different from the fact or that they have a particular history or use if the supplier knows it is not so.

5. Representing that goods or services are available or are available for a particular reason, for a particular price, in particular quantities or at a particular time if the supplier knows or can reasonably be expected to know it is not so, unless the representation clearly states any limitation.

6. Representing that a service, part, repair or replacement is needed or desirable if that is not so, or that a service has been provided, a part has been installed, a repair has been made or a replacement has been provided, if that is not so.

7. Representing that a price benefit or advantage exists respecting goods or services where the price benefit or advantage does not exist.

8. Charging a price for goods or services that is substantially higher than an estimate provided to the consumer, except where the consumer has expressly agreed to the higher price in advance.

9. Representing that a transaction involving goods and services involves or does not involve rights, remedies or obligations where that representation is deceptive or misleading.