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 Indian attitude. I have tried to write in as objectively as possible but still it is a personal view. On the basis of theories enunciated in Purvarang I have narrated stories in Uttarrang. I have restricted to give only those examples which I knew personally. I have avoided relying on stories of others. I want others to write them for themselves. I have tried to follow the advice of Namdey, that ‘one should experience at least one Ovi ‘ (stanza)

Adhyay 12

Trust is as important in social life as breathing is in physical life. Social transactions are not possible without this Trust. In Business and Industry this is a very important factor. Each one of us must ask oneself a simple question, whether your word or your promise is believed by the listener. Many people have a notion that in Business the skill lies in telling a half truth, to talk in a glib manner, not to get caught in your statements, even making a false promise as a master-key to success in business. Many people believe that in business it is necessary to tell lies. In Selling, management, and politics, telling lies is considered normal or fair practice by many.

Is it true? If you ask this question to a businessperson having long term perspective and experience, the reply will be in the negative. You may succeed by means of liesonce in a while or with one person or in a single transaction. You may succeed and even fabulously with a false statement once. But success in business is not judged on a single transaction, however profitable. You cannot base long term business policy on untruth. To run a business, to run a shop or run a factory is a thing to be done day in and day out on a long term basis. It is a chain of many transactions.

When will people trust you? The answer is simple. Only when they trust you. Whatever is ordered, wherever is to be delivered, at agreed price, and regularly are the characteristics of business transactions that depend on trust. The ordinary person, unlettered person recognises instinctively whether a person is straight or crooked. Your false masque falls off instantly. False smile, false promises, are recognised by the people by their natural instinct.

I have encountered this truth several times. Truth has got strong legs to stand on its own. One who is telling untruth has to be always cautious, and remember all the time what he has said earlier. He creates tension for his mind all the time. The following is a story from 1965. I had just started working in the company at Jogeshwari. The strike by the workers had completed 35 days. Workers were realising the futility of that strike gradually. Some workers started coming back to work. There was one worker called Vishnu who got down at Jogeshwari station. Another

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