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Richmond is a suburb of Sydney, located approximately 52 km northwest of the CBD. Richmond Station is a terminating station located 60.761 km by rail from Central Station. Behind the buffer stop was a pedestrian ramp, an overhead catenary stanchion, a pedestrian footpath and a four-lane road (Market St) (Figure 4).

Sydney Trains is the operator of rail services across metropolitan Sydney, operating passenger services in an area bordered by Berowra, Emu Plains, Macarthur, Richmond and Waterfall. It controls train movements on its network using signal control complexes and the Rail Management Centre. The Richmond rail line has passenger services at about 30-minute intervals during the peak period.

Sydney Trains started train operations as a legal entity on 1 July 2013 and was accredited as both a rail operator and infrastructure manager under the Rail Safety National Law (NSW) No. 82a. It inherited a number of staff, documents, systems, assets, responsibilities and duties from the previous operator, RailCorp. RailCorp, as an entity, remains the owner of real property, rail infrastructure and rolling stock, but its functions as operator and maintainer of metropolitan and interurban rail passenger services were transferred to Sydney Trains and another government agency, NSW TrainLink, for regional services.